Warranty Terms & Conditions
Forces of Nature
Although all Tuuci marine grade shade equipment is rigorously tested to withstand incredible forces of nature, Tuuci does not recommend or warranty the deployment or use of any collapsible shade equipment in wind conditions which exceed 25 MPH (45 MPH for the MAX F-1 and Ocean Master MEGA MAX; Tuuci Solanox depending on configuration may exceed 100 mph).
Tuuci will only warranty products which are properly secured to an adequate base or anchoring system. Furthermore, Tuuci will not cover any damage to a shade or base device which occurs as a result of contact with the ground or any other foreign object including damage which occurs as a result of sudden and severe weather events or other extreme acts of nature. In general, Tuuci recommends that all collapsible shade products be securely closed when not in use.
Tuuci can recommend specific base weight and anchoring systems for specific parasol styles, shapes and sizes, however, Tuuci will only warrant the safe, sensible and reasonable operation of our shade structures within the recommended deployment guidelines. Please contact Tuuci directly if requesting shade structures and anchoring systems which can be warranted in sustained wind conditions which exceed 25 MPH.